FAQ

Our hope is that you prefer to work with us knowing we offer excellent customer service and a quality product that isn’t printed and shipped from overseas. we cannot speak to the quality of a competitor’s product, but you can assume that you’ll be 100% satisfied with ours.

We do not currently offer installation services, but most of our displays can be set up within minutes by a single person. we do recommend 2 or more people for assembly of our more complex booths. while instructions will be provided as part of your shipment, we recommend you take a look at our downloadable instructions, spec sheets, and videos (if applicable). if you are still having trouble deploying any of our products, please feel free to give us a call (760.522.2480).

We recommend your design be uploaded as a pdf, in full vector format if possible. be sure to use our templates, which are available for download on any given product page. if you have additional questions about design, we’d be happy to assist you. please call us (760.522.2480) or e-mail us (info@displayhut.com).

Yes! once you upload artwork, we typically send proofs to the e-mail listed on the order with 2-3 hours. please be on the lookout and let us know if everything looks good before we start printing your item.

Within reason, yes…while it’s difficult to ensure a 100% match, we feel confident you’ll be satisfied with the ultimate color produced by our printers.

You bet! simply click “request a quote for design”, which is located near the “upload artwork” field. our design time is very experienced and will work with you on a personal level to ensure you are 100% satisfied with the final product

Turnaround times vary and are listed near the price of any given product. they are estimated for qty 1 of any given product; additional time may be needed to fabricate a larger order. it is recommended that you allow an additional day or two in order to ensure your product is received prior to your event. please note...turnaround times do not include design or shipping time. expedited shipping is available for an additional fee.

Yes! we offer rush design services and expedited shipping. if you’re working within a tight deadline, please call us (760.522.2480) so we can do everything in our power to meet your needs.

Yes we do. please e-mail us (info@displayhut.com) if these are needed.

We offer a 5 year warranty on our displays (hardware only), and a 1 year warranty on graphics.

Have your order number ready and call us (760.522.2480) as soon as possible.

Absolutely. please call us (760.522.2480) or e-mail us (info@displayhut.com) and we will provide a customized quote.